Questions & Answers

In connection with the implementation of the updated bicycle child seat standard, EN14344-2022, Caress seats produced as of May 2023 have been slightly changed.

Both old and new models are approved according to their respective standards and are totally safe to use.

The main changes of the Caress seat are

• new carrier adapter
• new steel bar (the plastic part is no longer present)
• no locking pin
• width adjustable harness with new shoulder paddings
• possibility to lock the seat to the adapter/steel bar

Please note that the above parts of the new Caress are not backwards compatible. Please contact your retailer if you are in doubt about spare parts or accessories.

The seat has two different fastening methods, frame mounted or carrier rack mounted. The updated standard requires that the child seats designed to be attached on the luggage carrier, shall only be fitted to carriers conforming to EN ISO 11243:2016 marked with a 27 kg load capacity.

The production date is located on a white sticker on the lower right part of the seat.

There are a number of different models and brands of bicycles, and it can be difficult to know if the bicycle and the child seat are compatible. We have therefore listed the Hamax specifications below, to help out in the process. If you are in doubt, always check with the bicycle manufacturer.

Hamax frame mounted bicycle child seats:

• Frame tube diameter should be between 28-40 mm.
• The frame tube must be round.
• The seat cannot be mounted on bicycles fitted with shock absorbers.
• Frame material: Do not attach the seat to carbon frames. A steel frame is recommended – for other materials, please check with the bicycle manufacturer that the frame material supports the mounting of a child seat.
• The seat must always be attached to the frame, not to the seat post.
• When attached, the distance between the seat base and the rear wheel/mudguard/carrier rack should be approx. 12 cm.
• The seat must only be mounted on a bicycle which is suitable for this kind of load. Please ask your bicycle supplier for detailed advice.

Hamax rack mounted bicycle child seats:

• The rack width must be between 120-175 mm (Caress 120-160 mm).
• The rack tube diameters should be between 10-20 mm.
• The rack tubes should be round. Other tube shape: Make sure that the carrier adapter has good grip and fitment of the rack.
• The rack must have straight and parallel sides.
• The rack must be approved to carry 27 kg and approved according to EN14872:2019.
• For E-bikes with a battery on or below the carrier rack, make sure that the carrier adapter does not interfere with the battery.
• The seat should only be mounted on a bicycle which is suitable for this kind of load. Please ask your bicycle supplier for detailed advice.

 Caress, Siesta, Amaze and Zenith Relax are all bike seats that can be adjusted to a reclining position.

Age alone isn't the only factor to consider when it comes to allowing children to sit in a bike seat. It is important to assess the child's physical development, strength and that they can sit upright without assistance. It is usually recommended that the child is at least 9 months old before starting to use a child bike seat, but this can vary based on the child's individual development and maturity. If you are unsure, you can consult the health centre.

Most parts can be replaced, please contact your nearest Hamax dealer.

Tip! In our overview of spare parts, you can easily find the different spare parts' article numbers, it may be a good idea to bring this with you to the dealer. 

The first thing to do is check the date the seat was produced, it can be found on a white label attached to the seat.

If the seat was produced before May 2023, you will need a bar: art.nr 603087, a locking pin: art.nr 603065 and a bracket: art.nr 604001 (not lockable) or 604002 (lockable).

If the seat was produced after May 2023, you do not need a locking pin, but a bar: art.nr 603124 and a bracket: art.nr 604001 (not lockable) or 604002 (lockable).

Bring the article number to a Hamax dealer and they will help you further.

The first thing to do is check the date the seat is produced, it can be found on a white label attached to the seat.

If the seat was produced after May 2023, you will need a carrier adapter with art.nr 604022.

If the seat was produced before May 2023, the new carrier adapter will unfortunately not fit the seat.

You can find a comparison of all bicycle seats on the pages in the links below.